Returns & Exchanges

At Tom's Studio, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Place the items in their original packaging and include the packing slip. Ensure all designer tags and hygiene seals are still intact.

  • 3.
    Ship It Back

    Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our studio team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.